INTRODUCTION
Welcome to DIGIWEIGH PVT LTD, operating here as Weighing Mart ("Company," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains:

What data we collect
How we use your data
Your rights regarding your personal data
How we secure your information

By using our website https://weighingmart.in and mobile application Weighing Mart (collectively, the "Services"), you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. INFORMATION WE COLLECT

1.1 Information You Provide to Us
We collect the following personal information you provide:

Personal details (name, email, phone number, address)
Payment information (credit/debit card details, UPI details)
Account details (username, password)
Customer support messages

1.2 Information We Automatically Collect
We may automatically collect information such as:

Device information (IP address, browser type, operating system)
Usage data (pages viewed, time spent, interactions)
Cookies and tracking technologies

1.3 Information from Third Parties
We may receive information from:

Payment processors (for order verification)
Advertising partners (for analytics and marketing)
Social media platforms (if you interact with our social pages)

2. HOW WE USE YOUR INFORMATION

We use your personal data for the following purposes:

2.1 To Provide and Improve Our Services

To process orders, payments, and transactions
To manage your account and provide customer support
To personalize user experience and improve our platform

2.2 Marketing and Promotions

To send promotional emails, offers, and updates (you can opt-out anytime)
To run contests, surveys, or other marketing campaigns

2.3 Security and Fraud Prevention

To protect against fraudulent transactions and unauthorized access
To monitor and prevent suspicious activities on our platform

2.4 Legal and Compliance Reasons

To comply with legal obligations and regulatory requirements
To enforce our terms and conditions

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. However, we may share it with:

3.1 Service Providers
We may share your data with third-party service providers who help us operate our business, such as:

Payment processors (e.g., Visa, Mastercard, PayPal)
Shipping and logistics providers
Customer support tools and software

3.2 Business Transfers
If our company is merged, acquired, or sold, your information may be transferred to the new owner.

3.3 Legal Requirements
We may disclose your information if required by law, or government authorities, or to protect our rights.

3.4 Advertising and Analytics
We may share non-personal data with third-party analytics and advertising providers to track usage and improve our services.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

4.1 Essential Cookies

Required for site functionality (e.g., logging in, payment processing).

4.2 Analytics Cookies

Help us analyze website traffic and user behaviour.

4.3 Advertising Cookies

Used to show relevant ads based on your interests.

You can manage your cookie preferences in your browser settings.

5. HOW WE PROTECT YOUR DATA

We take security seriously and implement measures such as:

Encryption for sensitive data
Secure payment gateways for transactions
Access controls to limit unauthorized access

However, no system is 100% secure. You are responsible for maintaining the confidentiality of your account details.

6. YOUR RIGHTS REGARDING YOUR PERSONAL DATA

We value your privacy and provide you with certain rights regarding your personal data. You have the following rights:

6.1 Access to Your Data
You have the right to request access to the personal data we hold about you.

6.2 Rectification
You can request corrections to any inaccurate or incomplete personal information we hold about you.

6.3 Deletion of Your Data
You may request the deletion of your personal data, subject to certain exceptions.

6.4 Restriction of Processing
You have the right to request the restriction of the processing of your personal data in certain circumstances.

6.5 Data Portability
You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

6.6 Right to Object
You have the right to object to the processing of your personal data in certain circumstances.

6.7 Withdrawal of Consent
You can withdraw your consent at any time, without affecting the lawfulness of processing prior to your withdrawal.

To exercise these rights, please contact us using the contact details below.

7. RETENTION OF YOUR INFORMATION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

8. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as soon as possible.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on our website. The "Last updated" date at the top of this policy will be updated to reflect the most recent revision.

By continuing to use our Services after the changes are made, you agree to the updated Privacy Policy.

10. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

DIGIWEIGH PVT LTD
206-Jain Plaza, Link Road, Bilaspur (C.G.) 495001
Email: admin@weighingmart.in