SHIPPING POLICY

Last Updated: March 04, 2025

1. Introduction

Welcome to Weighing Mart (“Company,” “we,” “us,” or “our”). This Shipping Policy outlines the shipping terms, delivery times, costs, and other essential details for orders placed through our website https://weighingmart.in and the Weighing Mart mobile application (collectively, the “Services”).

By placing an order with us, you agree to this Shipping Policy. If you have any questions, please contact our support team at admin@weighingmart.in.

2. Shipping Coverage

Weighing Mart currently ships to locations across India. International shipping is not available at this time.

3. Processing Time

• Orders are processed within 1-3 business days (excluding weekends and public holidays).
• Once your order is dispatched, you will receive a confirmation email with tracking details.

4. Shipping Methods & Delivery Time

We partner with reliable courier services to ensure safe and timely delivery. Estimated delivery times are:

• Delivery times may vary based on location, courier service, and unforeseen circumstances like weather delays.

5. Shipping Charges

• Standard Shipping: ₹50 (Free for orders above ₹1,000)
• Express Shipping: ₹150
• Same-Day Delivery: ₹250 (Available in select cities)
• Any additional delivery charges (e.g., remote area surcharges) will be mentioned at checkout.

6. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.
• You can track your order on our website under the "Track Order" section.

7. Undelivered & Delayed Shipments

• If an order is delayed beyond the estimated timeframe, please contact us.
• If a package is marked as "delivered" but has not been received, customers must report the issue within 48 hours.
• Weighing Mart is not responsible for delays caused by natural disasters, strikes, or courier service issues.

8. Shipping Restrictions

• Orders cannot be shipped to PO Boxes or military addresses.
• Some products may have shipping restrictions due to regulatory policies or weight limitations.

9. Returns & Refunds

For details on returning an order, please refer to our Return & Refund Policy on our website.

10. Contact Us

For any shipping-related inquiries, reach out to us at:

📍 DIGIWEIGH PVT LTD
206-Jain Plaza, Link Road, Bilaspur (C.G.) 495001
📧 Email: admin@weighingmart.in